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User Documentation Developer Documentation Partner Guide What's New

User Documentation

User Documentation Developer Documentation Partner Guide What's New Request Demo Sign In

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Getting Started

CleverTap Overview for Users
Set Up Dashboard
- Onboarding Glossary
- Project Setup
Events
Manage Users
Role-Based Access Control
Data Setup
Sample Events by Business Vertical
Error Stream
Calendar Widgets
Debugger
Feature Compatibility Matrix for Smart TV SDKs
Go Live Checklist
- Marketer Go Live Checklist
- Developer Go Live Checklist
Ask

Behavioral Analytics

Boards
Analyze Events
Funnels
- Flows Tab
Cohorts
Trends
Pivots
Flows
- Funnels vs. Flows
Real Impact
Session Analytics

Messaging Channels

Push Notification
In-App
App Inbox
Native Display
SMS
Email
WhatsApp
Web Push
Web Pop-up
Web Exit Intent
Web Native Display
Web Inbox
Webhooks
Google Ads
Facebook Audiences
Amazon Eventbridge
Segment
mParticle
Signed Call
- Signed Call Use Cases
Export Call Records to S3

CONTENT MANAGER

Content Manager
Content Manager Templates
Content Manager Files

Campaigns

Campaign Approval Workflow
Control Groups
Campaign Overview

Journeys and Orchestration

Journey Overview
Journey Concepts
Create a Journey
Journey Operations
Journey Use Cases
- Use Case 1: Score a Customer Using Past Behaviour Segment Journey
- Use Case 2: Recover Abandoned Cart Using Journeys
IntelliNODE
Journey Performance
Viewing Journey Reports
Journey: Troubleshooting and FAQs

Lifecycle Optimization

Lifecycle Optimizer

Product Experiences

Product Experiences
Product Experiences Setup
Product A/B Tests

Segmentation

Find People
Segments
Custom List Segment
Recency Frequency and Monetary (RFM) Analysis

Individualization

Catalogs
- Catalog Data Ingestion
Personalize Message
Recommendations
- Create a Recommendation
- Create Campaigns using Recommendations
Bulletins
Scribe

Partner Guide

Technology Partners
Become a Technical Partner
Analytics Partners
Attribution Partners
Contextual Location Partners
- Plot Projects
Crash Analytics Partners
- Apteligent
Customer Data Platform
Data Warehouse
Dynamic Content Partners
- Storyly
E-Commerce
- Shopify
Email
Email Validator Partners
- Clearout
Import
- Imports via SFTP
- CSV Upload
Payments
- RevenueCat
Loyalty Partners
- Talon.One
Messenger Partners
- LINE Messenger
Remarketing
- Facebook Audience Network
- Google Ads Remarketing
SMS
Support Partners
- Zendesk
WhatsApp
Workflow Automation Partners
- Zapier

CleverTap for Startups

Overview
Plans and Programs
Billing
- Payments and Overages
- Billing and Overages: FAQs
Setup and Integration
CleverTap for Startups: Technology Partners
Features and Add-ons
Account and Data Management

FAQ

FAQs

Security and Compliance

Security Overview
App Tracking Transparency (ATT)
Compliance & Certifications
General Data Protection Regulation (GDPR)
Manage Personal Information
Two-Factor Authentication (2FA)
IP Whitelisting
Single Sign On (SSO)

Resources

Platform Considerations
Support Ticket

E-Commerce

CleverTap supports integrations with popular e-commerce platforms including:

Shopify

Updated 5 months ago

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