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User Documentation

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User Documentation

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E-Commerce

Getting Started

CleverTap Overview for Users
Set Up Dashboard
- Onboarding Glossary
- Project Setup
Events
User Profiles
Schema
Access Management
- Manage Users
- Role-Based Access Control
Security Overview
Session Analytics
Go Live Checklist
- Marketer Go Live Checklist
- Developer Go Live Checklist
Calendar Widgets

Clever.AI

Ask
Scribe
IntelliNODE
Recommendations

Segmentation

Find People
Segments
RFM Analysis

Behavioral Analytics

Boards
Analyze Events
Cohorts
Funnels
- Flows Tab
Trends
Pivots
Flows
- Funnels vs. Flows: Finding the Best Fit
Real Impact
Use Case
- Exporting Data for Risk-Ratio Analysis

Engagement Channels

Push Notification
In-App
Email
Web Push
Web Pop-up
Web Exit Intent
- Create Message
  - Personalize Message
- Web Exit Intent Stats
Web Native Display
Web Inbox
- Web Inbox Setup
- Create Message
  - Personalize Message
App Inbox
Native Display
WhatsApp
SMS
Webhooks
Signed Call™
- Signed Call™ Use Cases
Google Ads
Facebook Audiences
TikTok Remarketing
Amazon Eventbridge
Segment
mParticle

CONTENT MANAGER

Content Manager
Content Manager Files
Content Manager Templates
Image Specifications

HYPER PERSONALIZATION

Personalize Message
Recommendations
- Create a Recommendation
- Create Campaigns using Recommendations
Catalogs
- Catalog Data Ingestion
Bulletins
External Trigger
Comprehensive Guide to Engage With Users

Campaigns

Campaign Overview
Notification Delivery Options
Campaign Approval Workflow
Campaign Reports
Control Groups
Advanced Capabilities

Journeys

Journey Overview
Journeys List
Journey Concepts
- Journey States
Create a Journey
Journey Operations
Journey Use Cases
- Use Case 1: Score a Customer Using Past Behaviour Segment Journey
- Use Case 2: Recover Abandoned Cart Using Journeys
IntelliNODE
Journey Performance
Viewing Journey Reports
Journey: Troubleshooting and FAQs

Product Experiences

Product Experiences Next Gen
- Product A/B Tests
- Remote Config
Product Experiences (Legacy)
- Product Experiences (Legacy) Setup
- Product A/B Tests (Legacy)

Partner Guide

Technology Partners
Become a Technical Partner
Analytics Partners
- Amplitude
- Mixpanel
  - Mixpanel Import (Cohort)
  - Mixpanel Export
Attribution Partners
Contextual Location Partners
- OpenWeather
Customer Relationship Management
Crash Analytics Partners
- Omnissa Intelligence (Apteligent)
Customer Data Platform
Data Warehouse
Dynamic Content Partners
- Storyly
E-Commerce
- Shopify
Email
Email Templates
Email Validator Partner
- Clearout
Import
- Imports via SFTP
- CSV Upload
Payments
- RevenueCat
Localization Partners
- Crowdin
- Lokalise
Loyalty Partners
- Talon.One
- Voucherify
Messenger Partners
Remarketing
SMS
Support Partners
- Zendesk
WhatsApp
Workflow Automation Partners
- Pipedream
- Zapier

Lifecycle Optimization

Lifecycle Optimizer

CleverTap for Startups

Overview
Plans and Programs
CleverTap Essentials Billing
- Payments and Overages
- Billing and Overages: FAQs
Setup and Integration
CleverTap for Startups: Technology Partners
Features and Add-ons
- Email Add-on
Account and Data Management

Compliance

App Tracking Transparency (ATT)
Compliance & Certifications
General Data Protection Regulation (GDPR)
Manage Personal Information
Message Archiving

WHATS NEW

Release Notes
Events Changelog
SDK Changelog

TROUBLESHOOTING & SUPPORT

FAQs
Error Stream
Debugger
Support Ticket
Platform Considerations

E-Commerce

CleverTap supports integrations with popular e-commerce platforms including:

Shopify

Updated over 1 year ago

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