IP Whitelisting

Understand how organizations can use the IP Whitelisting feature to restrict access to their dashboard

Overview

CleverTap's Settings page is now updated with a new Security section that includes IP Whitelisting and 2 Factor Authentication (2FA). These features make the process of authentication more intuitive and self-serve for the customers.

The CleverTap dashboard showcases business-sensitive information such as revenue, app installs, conversions, and so on. Given this, organizations might need to restrict the dashboard access to certain administrative users after integrating CleverTap SDK for different business reasons.

It is important to bear in mind that only admins have the right to add/delete IPs to manage access to the dashboard.

How to Whitelist IP Addresses

To whitelist an IP, the admin needs to follow the steps below:

  1. Navigate to Settings > Security > IP Whitelisting .
  2. From the IP whitelisting page, click +IP Address to whitelist to add a new IP address.
  1. Enter the specific IP address and click Whitelist IP address.

How to Remove IP Addresses

To remove a particular IP address, the admins need to click the Delete iconDelete iconicon adjacent to the particular IP from the IP Whitelisting page and click Remove.


Did this page help you?