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Getting Started

  • CleverTap Overview for Users
  • Set Up Dashboard
    • Onboarding Glossary
    • Project Setup
  • Events
  • Manage Users
  • Role-Based Access Control
  • Data Setup
    • User Profiles
    • Delete User Profile
    • Upload Past User Profiles
    • How Profiles Merge
    • Schema
    • Composite Events
  • Sample Events by Business Vertical
    • Ecommerce Events
    • Content/Media Events
    • Lead Gen Events
    • Bookings
    • Classifieds
    • Travel Events - 1
    • Travel Events - 2
    • Ride Sharing Events
    • Video Streaming Events
    • Telecom Events
    • Food Tech
    • Fintech Events
    • Gaming
  • Error Stream
  • Calendar Widgets
  • Quick Start Guide: Using Demo Account

Behavioral Analytics

  • Boards
    • Snapshot
    • Today View
    • Mobile App View
    • Uninstalls View
    • Revenue View
    • NPS Board
    • Custom Dashboards
    • Reports
  • Analyze Events
  • Funnels
    • Flows Tab
  • Cohorts
  • Trends
  • Pivots
  • Flows
    • Funnels vs. Flows
  • Real Impact
  • Session Analytics

Messaging Channels

  • Push Notification
    • Setup
    • Create Message
    • Personalize Message
    • Optimize Delivery
    • Collapse Key
    • Test Push Notifications
    • Post Action Webhooks
    • Push Stats
    • Troubleshooting & FAQs
    • RenderMax
  • In-App
    • Setup
    • Create Message
    • Personalize Message
    • In-App Stats
    • Troubleshooting & FAQs
  • App Inbox
    • Setup
    • Create Message
    • Personalize Message
    • App Inbox Stats
    • Troubleshooting & FAQs
  • Native Display
    • Setup
    • Create Message
    • Personalize Message
    • Native Display Stats
  • SMS
    • Setup
    • Create Message
    • Personalize Message
    • SMS Stats
    • SMS Regulations
    • Regulation Impact
    • Troubleshooting & FAQs
  • Email
    • Setup
    • Create Message
    • Email Editor
    • Personalize Message
    • Gmail Promotional Annotations
    • Email Preheader
    • Group Unsubscribe
    • Handling Unsubscribes
    • Override Link Tracking
    • Track Email
    • Email Campaign Stats
    • Unusually High Email Opens and Clicks
    • Troubleshooting and FAQs
  • WhatsApp
    • Setup
    • Create Message
    • Personalize Message
    • WhatsApp Stats
    • FAQs
  • Web Push
    • Setup
    • Create Message
    • Personalize Message
    • Web Push Stats
  • Web Pop-up
    • Create Message
    • Personalize Message
    • Web Pop-up Stats
    • Analysing User Ratings in Analytics
  • Web Exit Intent
    • Create Message
    • Personalize Message
    • Web Exit Intent Stats
  • Web Native Display
    • Setup
    • Create Message
    • Personalize Message
    • Web Native Display Stats
  • Web Inbox
    • Web Inbox Setup
    • Create Message
    • Personalize Message
  • Webhooks
    • Setup
    • Create Message
    • Personalize Message
    • Webhooks Stats
    • Webhook Slack Alerts
  • Google Ads
    • Setup
    • Create Message
    • Troubleshooting
    • Google Ads Stats
  • Facebook Audiences
    • Setup
    • Create Message
    • Personalize Message
    • Facebook Audiences Stats
  • Amazon Eventbridge
    • Setup
    • Create Message
    • Personalize Message
    • Stats
  • Segment
    • Setup
    • Create Message
    • Personalize Message
    • Stats
  • mParticle
    • Setup
    • Create Message
    • Personalize Message
    • Stats
  • Signed Call
    • Signed Call Use Cases
    • Ride Hailing Use Cases
    • Last-Mile Delivery Use Cases
    • Fintech Use Cases

Campaigns

  • Campaign Approval Workflow
  • Control Groups
  • Campaign Optimization
    • A/B & Multivariate Testing
    • Notification Delivery Options
    • Messaging Frequency Caps
    • Recommended Delay for Inaction Campaigns
    • Regex Campaign
    • Best Time Campaign
    • Constant Event Property
    • Conversations
    • Image Specifications
    • Geofencing Campaign
    • Campaign Reports

Journeys and Orchestration

  • Journeys
  • Journey Components
    • Setting Up a Journey
    • Define Goals
    • Construct a Journey
    • Delivery Preferences within Journey Nodes
    • Engagement Nodes - WhatsApp
    • Journey Engagement Node
  • Taking a Journey Live
  • IntelliNODE
    • Create an IntelliNODE Journey
    • IntelliNODE Stats
  • User Flow in Journeys
  • Individualization in Journeys
  • Journey Operations
    • Align Journey Nodes
    • Archive Journeys
    • Filter Journeys
  • Journey Performance
  • Viewing Journey Reports
  • Journey Reports
  • Journey FAQs

Lifecycle Optimization

  • Lifecycle Optimizer

Product Experiences

  • Product Experiences
  • Product Experiences Setup
  • Product A/B Tests

Segmentation

  • Find People
  • Segments
    • Create Live Segments
    • Create Past Behavior Segments
    • Psychographic Segmentation
    • Intent-Based Segments
    • Include/Exclude Segments
  • Custom List Segment
  • RFM Analysis

Individualization

  • Catalogs
    • Catalog Data Ingestion
  • Personalize Message
    • Linked Content
    • Liquid Tags
    • Catalog Send-Time Personalization
  • Recommendations
    • Create a Recommendation
    • Create Campaigns using Recommendations
  • Bulletins

Partner Guide

  • Technology Partners
  • Become a Technical Partner
  • Analytics Partners
    • Amplitude Export
    • Mixpanel Import
    • Mixpanel Export
  • Attribution Partners
    • Adjust
    • Airbridge
    • AppsFlyer
    • Branch
    • Singular
    • Generic Attribution Partner
  • Contextual Location Partners
    • Plot Projects
  • Crash Analytics Partners
    • Apteligent
  • Customer Data Platform
    • mParticle Export
    • Segment
  • Data Warehouse
    • Amazon EventBridge
    • AWS S3
    • Google Cloud Platform (GCP)
  • Dynamic Content Partners
    • Storyly
  • E-Commerce
    • Shopify
  • Email
    • Amazon Simple Email Service
    • Mandrill
    • Postmark
    • SendGrid
    • Generic SMTP
    • Deeplinking with Branch
    • Email Provider Operations
    • Enable Email Inbox Previews
    • Gmail/Google Apps
    • Handling Unsubscribes
    • Override Link Tracking
  • Email Validator Partners
    • Clearout
  • Import
    • Imports via SFTP
    • CSV Upload
  • Payments
    • RevenueCat
  • Loyalty Partners
    • Talon.One
  • Messenger Partners
    • LINE Messenger
  • Remarketing
    • Facebook Audience Network
    • Google Ads Remarketing
  • SMS
    • BulkSMS
    • Exotel
    • MSG91
    • Netcore
    • Nexmo
    • Nimbus SMS
    • Plivo
    • SMSINDIAHUB
    • TextLocal
    • Twilio
    • Generic SMS
    • SMS Provider Operations
  • Support Partners
    • Zendesk
  • WhatsApp
    • CleverTap WhatsApp Business API
    • Gupshup
    • Generic WhatsApp
    • Nexmo
    • Exotel
    • Haptik
    • Yellow.AI
    • Kaleyra
    • Infobip
  • Workflow Automation Partners
    • Zapier

Billing

  • CleverTap Basic
    • Billing
    • FAQs

FAQ

  • FAQs

Security and Compliance

  • App Tracking Transparency (ATT)
  • Compliance & Certifications
  • General Data Protection Regulation (GDPR)
  • Two-Factor Authentication (2FA)
  • IP Whitelisting
  • Single Sign On (SSO)

Resources

  • Platform Considerations

SMS

Suggest Edits

CleverTap supports sending SMS to your users through many popular SMS service providers:

  • Nexmo
  • Twilio
  • Exotel
  • Netcore
  • MSG91
  • TextLocal
  • Nimbus SMS
  • Plivo
  • BulkSMS
  • SMSINDIAHUB

This guide shows how to do a generic SMS integration.

📘

Encoding

The messages sent out from CleverTap are encoded in the UTF-8 charset.

Updated 7 months ago