Overview

CleverTap notifies you about activities in your account, such as when a campaign report is ready, a teammate shares a segment with you, your plan changes, or an outage occurs. Notification Management allows you to decide which of these actually land in your inbox. Unsubscribe from categories for which you do not require notifications.

The following image shows the My Profile page:

Notification Categories

Notification Management groups related alerts into categories. Click the arrow next to a category to expand or collapse and view the individual alerts inside. The Email column shows whether you currently receive that alert, a checked box indicates that the email notification is on. You can Edit your preferences by checking or unchecking that particular notification.

Follow the steps to view the Notification Categories:

1. Click your profile avatar in the top-right corner of the dashboard.
2. Click your name in the list to open My Profile.
3. Switch to the Notification tab.
   The Notification Management page opens, which lists the notification categories available to you.

The following image shows the Notification categories:

The following table lists the notification categories and alerts with the descriptions:

Edit Your Preferences

Perform the following steps to edit your preferences:

1. On the Notification tab, click Edit Preferences in the top-right corner.
2. Expand any category to view the notification list.
3. Check the alerts you want to start receiving, and uncheck the ones you want to stop receiving.
4. Click Save Preferences to apply your changes.

The following image shows how to edit your preferences:

CleverTap confirms the update immediately with a message that reads, Notification preferences for email saved successfully. Your new preferences are applied.