NPS Board
Discover how the NPS Board uses AI-powered insights to streamline feedback analysis and uncover meaningful trends.
Net Promoter Score (NPS) is a widely used metric for measuring customer loyalty and satisfaction. It is based on a single question that asks customers how likely they are to recommend your product or service to others on a scale of 0 to 10.
By aggregating NPS scores over time, businesses can gauge overall customer sentiment and identify opportunities to improve areas such as product experience, customer support, and service delivery—ultimately strengthening customer loyalty.
CleverTap’s NPS dashboard gives you a clear and comprehensive view of your customers’ NPS feedback. To access it, go to Dashboard > Boards > NPS.
Updated about 3 hours ago