Target Segment

Define the user segment to reach your users.

Define the Target Segment

The Target Segment tab determines which users enter the agent and defines a control group.

Define Target Segment

Define Target Segment

To complete the Target Segment tab:

  1. Select the audience type for this agent. The following options are available:
    • Ad hoc - Build a one-time, custom segment using CleverTap's segment builder
    • Saved - Use an existing saved segment from your CleverTap account
    • All users - Target all users in your account (selected by default)
  2. (Optional) Click Build with AI to describe your target audience in plain language. The CleverTap Segmentation Agent generates the segment criteria for you.
  3. Set the Control Group percentage. The control group is a portion of your target audience that receives no messages from this agent. The default is 5%. You use the control group to measure the agent's true incremental lift to help you compare conversions in the control group against conversions in the agent-target group.
  4. Click Next to proceed to the Engagement Strategy tab.

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