CleverTap supports sending SMS through Nexmo.

Sign up with Nexmo and then follow the steps below in the CleverTap Dashboard for successful integration.

Integration Steps

• In the CleverTap Dashboard, navigate to Settings and click on Integrate SMS.
• Select Nexmo.
• In the API Key text box, fill in your API key from the Nexmo Dashboard.
• In the API Secret text box, fill in the API secret value from the Nexmo Dashboard.
• In the From Number text box, fill in either a Nexmo phone number, or a Shortcode.

You can enter phone numbers or short codes listed under the Nexmo dashboard → Numbers → Your Numbers.

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Encoding

CleverTap automatically detects if unicode characters are present in the SMS sent using Nexmo and encodes them using UTF-8. However, if no unicode characters are found in the message, it automatically switches to GSM-7 encoding. For more information about character set supported by Nexmo within each encoding, refer to the Nexmo article.