Setup

Check that the Web Push is set up before creating campaigns.

From the CleverTap dashboard, navigate to Settings > Channels > Web push.

You can toggle the Web push for every browser that is integrated correctly. All the details are displayed on this page.

1. Chrome Browser

📘

FCM Update: Migrate to HTTP v1 API

We only support VAPID based Web Push notifications. Customers that have FCM based tokens in their account, please note the following:

• Firebase will deprecate its legacy APIs starting June 20, 2023, and discontinue them from June 2024.
• To avoid disruptions in web push notifications, you must migrate to the new HTTP v1 API by June 20, 2024. For more information, refer to Integrate FCM and CleverTap.

2. Firefox Browser

3. Safari Browser

4. Kai OS