This section covers how an admin can delete a user profile.
Once an admin deletes a profile, the profile is permanently deleted and cannot be retrieved.
To delete a user profile, perform the following steps:
- From the dashboard, navigate to Segments > Find People.
- Click on the appropriate profile once you have identified it.
- Click Delete Profile.
- On the window popup, select the checkbox to agree to delete profile data.
- Click Delete.
Once a profile is marked for deletion, the actual deletion happens in the next 48 hours. Every day from 2 AM to 4 AM (local time), our system fetches the profiles which are marked for deletion, then deletes them in batches.
Updated 10 months ago