Personalize Message

Understand how to personalize Web Popup messages to engage better with your customers

Overview

You can personalize the Web Popup title and message body for every user based on specific user property or event property values. For more information on user profile properties and events (dynamic replacements), refer to User Profiles and Events.

Personalization

To invoke the personalization menu, type the @ symbol in the title or the text fields while creating the Web Popup message.

You can also add dynamic replacements in the Web Popup title and body. Notice a preview of the available Web Popup notification as displayed below.

23742374

In addition to the title, and the message body, you can also personalize media URLs, deep links, or button URLs. An @ icon in a box indicates that it can be personalized.

15341534

Recommendations

Click the PersonalizationPersonalization icon in the editor to open personalization options.
After you have uploaded a catalog, you can display personalized recommendations to your customers. Imagine having a rolling carousel displayed to your customers based on their personal likes! For more information on recommendations, see Recommendations.