CleverTap User Docs

Welcome to the CleverTap User Docs. You'll find comprehensive guides and documentation to help you start working with CleverTap as quickly as possible, as well as support if you get stuck. Let's jump right in!

CleverTap supports sending SMS through Twilio.

Sign up with Twilio and then follow the steps below in the CleverTap Dashboard for a successful integration.

Integration Steps

  • In the CleverTap Dashboard, navigate to Settings and click on Integrate SMS.
  • Select Twilio.
  • In the Account SID text box, fill in your SID number from the Twilio Dashboard.
  • In the Auth Token text box, fill in the Auth Token value from the Twilio Dashboard.
  • In the From Number text box, fill in either a Twilio phone number in E.164 format, or a Short code..

You can enter phone numbers or short codes listed under the Twilio console → Manage-numbers → Active numbers section.

With a Twilio trial account, you can only send SMS messages to numbers you have registered on the Twilio dashboard.