Uninstalls View
Overview
The Uninstall dashboard presents data on the number of users uninstalling your app, the number of new activations (first-time app launches), and the net number of new installs (new installs and total uninstalls for specific date ranges).
For more information, refer to Uninstall Tracking.
![Analytics and Uninstalls View 1719](https://files.readme.io/07773d4-f469e26-Analytics_View_Uninstall.png)
Activation and Uninstalls Analytics View
To get to the uninstall view, navigate to Boards > Uninstall.
Things to Consider
Here are some things to consider:
- You must explicitly enable Uninstall detection feature from your dashboard.
- Uninstall detection is only available for iOS and Android apps.
- Uninstall data is not available for Windows apps.
Troubleshooting and FAQ
Q. Why are most of my uninstalls tracked between 2 AM and 4 AM?
CleverTap runs a daily task at 2 AM (local time) to detect the number of uninstalls. You can account for this time to create campaigns and journeys to retain these users.
Updated 8 months ago