Journey Operations

Understand how to perform various operations for your journey.

Manage Journeys

  1. Select Journeys. This takes you to the All Journeys page.
  2. Select a journey's checkbox to manage its functioning.
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Manage Journeys

This activates the Action Buttons displayed on the top left. The buttons are:

Action Buttons

Description

  • StopStop

Completely halts the journey. It stops:

  • qualification of new users
  • movement of users within the journey
  • delivery of campaigns.

NOTE: Restarting a stopped journey is not possible. You can select more than one Journey to stop them together.

EllipsisEllipsis

More actions are available from the ellipsis icon:

  • Clone: Enables you to copy an existing journey.

    You can choose to copy it within the same project by selecting Current project or to a different project by selecting Another project.

    If you select Another project, choose the destination project where the journey should be copied. The copied journey is created as a draft in the destination project.

    For more information, refer to Copy Engagements Across Projects.

  • Edit: Enables you to edit the journey. You cannot edit all parts of the Journey once it has been published. You can only edit the Journey content.


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