Coupon Stats

Learn how to monitor your coupon performance using real-time insights on redemptions, revenue impact, and user engagement.

Overview

The Stats tab provides a summary of the coupon performance, including redemptions, revenue impact, and user activity, over a selected time period.

To access coupon stats, go to Promotions > Rewards > Coupons, click a coupon name to open its details page, and select the Stats tab.

View Coupon Stats

View Coupon Stats

The Stats tab shows the following key metrics to help you assess coupon performance. Some metrics will appear only when applicable, based on the type of coupon.

MetricDescriptionApplies To
Total RedemptionsTotal number of times this coupon was successfully redeemed within the selected date range.All Coupons
Redeeming UsersTotal number of unique users who redeemed the coupon within the selected date range.All Coupons
Redemption RollbacksNumber of redemptions that were reversed within the selected date range.All Coupons
Discount RedeemedTotal monetary value of discounts applied through this coupon over the selected date range.All Coupons
Gross Merchandise ValueTotal order value where this coupon was applied.All Coupons
Coupons DistributedNumber of unique codes generated and distributed through Promo campaigns.Single-code coupons distributed via user actions
Codes DistributedNumber of times the coupon was distributed through Promo campaigns.Bulk-code coupons distributed via user actions
Cashback Points CreditedTotal cashback points credited to the user's loyalty wallet from all coupon redemptions.Coupons with reward type set to cashback

You can use the calendar widget in the top-right corner to filter coupon stats by a custom date range.

Filter Stats with Calendar Widget

Filter Stats by Custom Date Range