Overview

You can create, manage, and reuse push notification templates directly from the Content Manager. Push templates let you define reusable structures for push notifications, which can then be applied across campaigns, journeys, and bulletins, ensuring consistent messaging and faster campaign setup.

To access Push Templates, go to Content Manager > Templates > Push. The listing displays all saved push templates for your account.

Create Template

To create a template:

1. Go to Content Manager > Templates > Push.

2. Click Create Template.

3. On the Select a template screen, select Layouts from the left panel. Under Builders, choose a template type as follows. You can also select a Pre-built template which features a collection of templates previously created by users and saved to your account's Content Manager.

   • Standard: Basic push notification with title and message.
   • Advanced: Rich push with expanded content and media.
   • Auto Carousel: Automatically cycling image carousel.
   • Timer: Push notification with a countdown timer.
   • Text over Image: Text overlaid on a full-width image.
   • Vertical Image with CTA: Vertical layout with an image and call-to-action button. This layout is released in Private Beta.

4. Fill in the template fields (title, message, image, deep link, and so on) in the push composer. Required fields follow the same validation rules as the push campaign composer. For more information, refer to Push Editor.
5. Click Save Template. After saving, the template appears in the Push listing with its name, type, and creation date.

You can also save the Push Template directly from engagements. In the new push campaign, navigate to the What section. Click Go to Editor. Fill in the template fields and click Save Template.

Filter Templates

You can filter the Pre-built push templates to narrow down your search.

1. Navigate to Content > Content Manager > Templates > Push. Click Create Template.

2. Go to the Pre-built template section and click the icon. The Filter Campaigns window opens on the left side of the screen. You can filter templates based on the following criteria:

• Time Period: Filter and search by the template's creation period.
• Created by: Filter and search by the person who created the template.
• Labels: Filter and search the template by the assigned label.
• Type: Filter and search by the template type: Standard, Advanced, Auto Carousel, Timer, Text over Image, and Vertical Image.

3. Click Clear Filters to reset all applied filters.

Use Push Templates in Campaigns

When creating a push campaign, you can select a saved CMS push template instead of building from scratch:

1. In the new push campaign, navigate to the What section. Click Go to Editor.
2. Switch to the Pre-built tab to view your saved push templates.
3. Search, filter, or browse to find the right template.

4. Select a template. The composer auto-populates with the saved content such as title, message body, media, deep links, and other fields.
5. Edit any fields as needed before sending or scheduling the campaign.