Taking a Journey Live

Understand how to get your journey to work by saving and publishing it.

Save Journeys

We have now successfully built a Journey!

Now that we have built a Journey, save it as a draft.

  1. Click Save Draft.
  2. Name your Journey.
  3. Click Save.
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Save Journeys

Once you save a journey in draft mode, you can make more changes to it at a later date or time. The other journey actions like Pause, Resume, Stop, and so on will not be available, as the journey is still not published. The status on the Journey Listings page appears as Draft.

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View Journey List

Publish Journeys

When you are ready to publish your Journey and all the edits are complete, your Journey can go live.

  1. Open the Journey and click Publish.
  2. Verify the journey name. You can also edit the name here.
  3. Once verified, click Done
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Publish the Journey

  1. The Journey is published.
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Journey Published Message

Once you publish a journey, you cannot make any changes to it except the 'What' section in an engagement node. All Journey actions like Pause, Resume, Stop, and so on will be available. The status on the Journey Listings page appears as Running unless you change an action.

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Journey Status