Overview

Once the campaign has been published, you can view the detailed campaign stats under All Campaigns page. The Stats tab displays the overall conversion performance and errors.

View Campaign Stats

To view the detailed campaign stats:

1. Click Campaigns from the dashboard.
2. Select your campaign and open it.

The Stats tab displays the following campaign stats:

• Sent: Represents the total number of messages sent from CleverTap.
• Clicked: Displays the total number of clicks registered on the shortened link sent via CleverTap in an SMS.
• CTR: Represents the Click Through Rate of the SMS campaign. It is measured as (Clicked/Sent*100).
• Converted users: Represents the percentage of the total recipients that performed the conversion event.

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Note

When a recipient of the message forwards the message to someone else who then clicks on a shortened link, the click is attributed to the original recipient who received the message.

Message Trend

Click Message Trend to view the Performance Trend by Sent and Clicked. You can view these trends on a daily, weekly, or monthly basis.

Conversion performance

Click Conversion Performance to view conversion, revenue performance, and users' conversion funnel.

Split of Clicks

You can track the click distribution on each link you include in your SMS campaign. If you want to send an SMS promotion for an upcoming movie on your video streaming app with multiple links for reviews, promotions, movie merchandise. We will record the clicks for each link in the SMS, and you can see them on the Campaign Stats page.

Errors

The Errors tab represents the errors that occurred while sending the SMS.