Journey reports

Comprehensive reports for all Journeys

Overview

You can view comprehensive reports for all Journeys. You can export these reports to analyze Journey performance with your metrics, compare performance across Journeys and understand engagement trends.

Email Journey Reports

You can export a Journey report in a CSV file. When you choose to export a Journey report, it will be emailed to you on your registered email address.

  1. Select a running or a stopped journey on the Journey Listings page.
  2. Click the Email_reportEmail_report icon under the Search bar

You can select the time period and the required Journeys from the Journeys list page.

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Note

You can email reports for up to 100 Journeys at a time from the dashboard.

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Email Journey Report

  1. Name your report.
  2. Select the type of report.
  3. Click Email Report.
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Report Type

Schedule Journey Exports NEED INFO

You can choose to have reports for all Journeys with the 'running' status emailed to you daily or weekly. You can choose the period and frequency from the reports section in Settings.

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Schedule Journey Reports

Types of Journey Reports

There are two types of Journey Reports available:

  1. Journey Summary report
  2. Journey Nodewise report

Journey Summary report

This is a Journey level report. Each row in the report represents a Journey and contains information for the Journey and all the users in it.

Journey Summary report column headers:

Journey Data

User Data

Journey Start Time

Qualified

Journey End time

Entered

Journey Name

Goal Met

Journey ID

Goal 1 Name

Journey Entry type

Goal 1 Conversions

Reentry Allowed

Goal 1 Control Group Conversions

Journey Status

Goal 2 Name

Journey Created by

Goal 2 Conversions

Journey Labels

Goal 2 Control Group Conversions

Journey Number of nodes

Goal 3 Name

Journey URL

Goal 3 Conversions

Goal 3 Control Group Conversions

Journey Timeout

Force Exits

Completed

Control Group (Total)

System Control Group Conversions

Campaign Control Group Conversions

Custom Control Group Conversions

Custom Control Group Name

Journey Nodewise report

This is a node level report. Each row in the report represents a node in a Journey. This report has multiple rows that represent multiple nodes in a Journey.

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Note

If a Journey has multiple Campaign OS' and Variants, they will be represented in separate rows.

This data is available for Segment and Engage nodes. The report display Journey Overview data, Node Overview data, Node user data, and campaign data.
A Journey Node report has the following column headers:

Journey Overview data

Node Overview data

Node User Data

Campaign Data

Journey Start Time

Node Type

Moved Forward

Campaign Type

Journey End time

Node ID

Moved Forward via Yes

Campaign Variant

Journey Name

Previous Node**

Moved Forward via No

Campaign OS

Journey ID

Delay before Node**

Moved Forward via Node Timeout

Global Campaign Limits Applied

Journey Entry type

Connector from Previous**

Journey Timeout

Campaign Title

Re-entry Allowed

Qualifying window

Completed

Campaign Message

Journey Status

Campaign Name / Segment Name

Goal Met

Total Sent

Journey Created by

Campaign ID / Segment ID**

Goal 1 Name

Total Viewed

Journey Labels **

Channel / Segment Type

Goal 1 Conversions

Total Clicked

Journey Number of Nodes

Campaign URL

Goal 2 Name

Errors

Journey URL

Goal 2 Conversions

Conversion Event

Goal 3 Name

Conversion Time (in minutes)

Goal 3 Conversions

Unique Sent within Conversion Time

Unique Viewed within Conversion Time

Unique Clicked within Conversion Time

Unique Converted within Conversion Time

Influenced Conversions

Influenced Revenue

Amplified By Push

Deep link URL

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**

Column headers with ** can have multiple values separated by |