Jump to Content
User Documentation
Developer Documentation
Partner Guide
What's New
User Documentation
v5.0
User Documentation
Developer Documentation
Partner Guide
What's New
Request Demo
Sign In
User Documentation
Request Demo
Sign In
Moon (Dark Mode)
Sun (Light Mode)
New Campaign UI
User Documentation
NextGen Segment Builder
Search
Getting Started
CleverTap Overview for Users
Set Up Dashboard
Onboarding Glossary
Project Setup
Events
User Profiles
How Profiles Merge
Upload Past User Profiles
Delete User Profile
Schema
Composite Events
Sample Events by Business Vertical
Ecommerce Events
Content/Media Events
Lead Gen Events
Bookings
Classifieds
Travel Events - 1
Travel Events - 2
Ride Sharing Events
Video Streaming Events
Telecom Events
Food Tech
Fintech Events
Gaming
Event Design
Access Management
Manage Users
Role-Based Access Control
Security Overview
IP Whitelisting
Two-Factor Authentication (2FA)
Single Sign On (SSO)
Session Analytics
Go Live Checklist
Marketer Go Live Checklist
Developer Go Live Checklist
Calendar Widgets
Clever.AI
Ask
Scribe
How to Write Effective Prompts for Scribe
Sample Syntaxes for Writing Prompts
Scribe FAQs
IntelliNODE
Recommendations
Segmentation
Find People
Segments
Create Live Segments
Create Past Behavior Segments
Psychographic Segments
Intent-Based Segments
Custom List Segment
Include/Exclude Segments
RFM Analysis
Behavioral Analytics
Boards
Snapshot
Today View
Mobile App View
Uninstalls View
Revenue View
NPS Board
Custom Dashboards
Analyze Events
Cohorts
Funnels
Flows Tab
Trends
Pivots
Flows
Funnels vs. Flows: Finding the Best Fit
Real Impact
Use Case
Exporting Data for Risk-Ratio Analysis
Engagement Channels
Push Notification
Setup
Optimize Delivery
RenderMax
Collapse Key
Create Message
Personalize Message
Test Push Notifications
Post Action Webhooks
Push Stats
Push Notifications: Troubleshooting and FAQs
In-App
Setup
Create Message
In-App Editor
Personalize Message
In-App Stats
In-App: Troubleshooting and FAQs
Email
Setup
AppsFlyer OneLink
Font Manager
Manage Email Preferences
Manage System Email Preference Center
Manage Custom Email Preference Center
One-Click Unsubscribe
Group Unsubscribe
Handling Unsubscribes
Create Message
Email Editor
AMP For Email
Personalize Message
Gmail Promotional Annotations
Email Preheader
Override Link Tracking
Track Email
Email Campaign Stats
Email Best Practices
Email Sender Authentication
Email Sender Reputation
IP Warmup
Configuring Sign in with Apple: Hide my email
SSL Click Tracking
Email Sunsetting
Email Seed Testing
Brand Indicators for Message Identification
Email: Troubleshooting & FAQs
Unusually High Email Opens and Clicks
Web Push
Setup
Create Message
Personalize Message
Web Push Stats
Web Pop-up
Create Message
Web Pop-up Editor
Personalize Message
Web Pop-up Stats
Analysing User Ratings in Analytics
Web Exit Intent
Create Message
Personalize Message
Web Exit Intent Stats
Web Native Display
Setup
Create Message
Web Native Display Editor
Advanced Personalization
Personalize Message
Web Native Display Stats
Web Inbox
Web Inbox Setup
Create Message
Personalize Message
App Inbox
Setup
Create Message
Personalize Message
App Inbox Stats
App Inbox: Troubleshooting and FAQs
Native Display
Setup
Create Message
Personalize Message
Native Display Stats
WhatsApp
Setup
WhatsApp Message Templates
Create Message
WhatsApp Editor
Personalize Message
WhatsApp Stats
WhatsApp Subscription Management
WhatsApp: Troubleshooting & FAQs
SMS
Setup
Create Message
Personalize Message
SMS Regulations
Regulation Impact
SMS Stats
SMS: Troubleshooting & FAQs
RCS Messages
Setup
RCS Message Templates
Create Message
RCS Message Editor
RCS Message Stats
Webhooks
Setup
Create Message
Personalize Message
Webhooks Stats
Slack - Alerts
Signed Call™
Signed Call™ Use Cases
Ride Hailing Use Cases
Last-Mile Delivery Use Cases
Fintech Use Cases
Export Call Records to S3
Google Ads
Setup
Create Message
Google Ads: Troubleshooting & FAQs
Google Ads Stats
Facebook Audiences
Setup
Create Message
Facebook Audiences Stats
TikTok Remarketing
Setup TikTok Remarketing Campaign
Create TikTok Remarketing Campaign
TikTok Remarketing Campaign Metrics and Errors
TikTok Remarketing Troubleshooting and FAQs
Amazon Eventbridge
Setup
Create Message
Personalize Message
Stats
Segment
Setup
Create Message
Personalize Message
Stats
mParticle
Setup
Create Message
Personalize Message
Stats
CONTENT MANAGER
Content Manager
Content Manager Files
Content Manager Templates
Image Specifications
HYPER PERSONALIZATION
Personalize Message
Linked Content
Liquid Tags
Catalog Send-Time Personalization
Campaign ID Personalization
Recommendations
Create a Recommendation
Create Campaigns using Recommendations
Catalogs
Catalog Data Ingestion
Bulletins
External Trigger
Comprehensive Guide to Engage With Users
Reminders
Campaigns
Campaign Overview
Notification Delivery Options
Campaign Approval Workflow
Campaign Reports
Control Groups
Advanced Capabilities
A/B & Multivariate Testing
Messaging Frequency Caps
Recommended Delay for Inaction Campaigns
Regex Campaign
Best Time Campaign
Constant Event Property
Conversations
Image Specifications
Geofencing Campaign
Journeys
Journey Overview
Journeys List
Journey Concepts
Journey States
Create a Journey
Setting Up a Journey
Define Goals
Define Entry Segment
Define Journey Path
Personalization in Journeys
Publish a Journey
Delivery Preferences within Journey Nodes
Journey Operations
Align Journey Nodes
Archive Journeys
Filter Journeys
Journey Use Cases
Use Case 1: Score a Customer Using Past Behaviour Segment Journey
Use Case 2: Recover Abandoned Cart Using Journeys
IntelliNODE
Create an IntelliNODE Journey
IntelliNODE Stats
IntelliNODE Use Cases
IntelliNODE FAQs
Journey Performance
Node Stats
Engagement Stats
Journey Stats
Viewing Journey Reports
Journey: Troubleshooting and FAQs
Product Experiences
Product Experiences Next Gen
Product A/B Tests
Create A/B Tests
A/B Test Results
A/B Test: Best Practices
A/B Test: FAQs
Remote Config
Product Experiences (Legacy)
Product Experiences (Legacy) Setup
Product A/B Tests (Legacy)
Partner Guide
Technology Partners
Become a Technical Partner
Analytics Partners
Amplitude
Amplitude Import (Cohort)
Amplitude Export
Amplitude Event Streaming
Mixpanel
Mixpanel Import (Cohort)
Mixpanel Export
Attribution Partners
Adjust
Airbridge
AppTrove by Trackier
AppsFlyer
Branch
Singular
Generic Attribution Partner
Contextual Location Partners
OpenWeather
Customer Relationship Management
HubSpot (via Zapier)
Instapage (via Zapier)
Salesforce CRM (via Zapier)
Crash Analytics Partners
Omnissa Intelligence (Apteligent)
Customer Data Platform
Census
HighTouch
mParticle
mParticle Export
mParticle Import (Audience)
RudderStack
Segment
Treasure Data
Data Warehouse
Amazon EventBridge
AWS S3
BigQuery
Google Cloud Platform (GCP)
Microsoft Azure
Status Alerts for Exports
Dynamic Content Partners
Jasper AI
Litmus
NiftyImages
Sendtric
Storyly
E-Commerce
Shopify
Email
Amazon Simple Email Service
Mandrill
Postmark
Sendgrid
Generic SMTP
Deeplinking with Branch
Email Provider Operations
Enable Email Inbox Previews
Gmail/Google Apps
Handling Unsubscribes
Override Link Tracking
Email Templates
Alpaco
Stripo
Taxi for Email
Email Validator Partner
Clearout
RCS
Infobip
Import
Imports via SFTP
CSV Upload
Payments
RevenueCat
Localization Partners
Crowdin
Lokalise
Loyalty Partners
Talon.One
Voucherify
Messenger Partners
LINE Messenger
Slack
Slack (via Zapier)
Slack - Alerts
Sendbird Business Messaging
Remarketing
Facebook Lead Ads (via Zapier)
Facebook Audience Network
Google Ads Remarketing
TikTok Remarketing
SMS
BulkSMS
Exotel
MSG91
Netcore
Nexmo/Voynage
Nimbus SMS
Plivo
SMSINDIAHUB
TextLocal
Times Mobile
Twilio
Generic SMS
SMS Provider Operations
Infobip
OneXtel SMS
Support Partners
Zendesk
WhatsApp
CleverTap
Gupshup
Generic WhatsApp
Exotel
Haptik
Infobip
Kaleyra
MSG91
Nexmo
OneXtel
Route Mobile
Workflow Automation Partners
Pipedream
Zapier
Lifecycle Optimization
Lifecycle Optimizer
CleverTap for Startups
Overview
Plans and Programs
CleverTap Essentials Billing
Payments and Overages
Billing and Overages: FAQs
Setup and Integration
CleverTap for Startups: Technology Partners
Features and Add-ons
Email Add-on
Account and Data Management
Compliance
App Tracking Transparency (ATT)
Compliance & Certifications
General Data Protection Regulation (GDPR)
Manage Personal Information
Message Archiving
WHATS NEW
Release Notes
Events Changelog
SDK Changelog
TROUBLESHOOTING & SUPPORT
FAQs
Error Stream
Debugger
Support Ticket
Platform Considerations
Suggest
Understand what are CleverTap Segments and how it works.
